Frequently Asked Questions

Find practical help with stool measurements, product choices, delivery and orders from Bar Stools Republic. For a question about a specific item, send us its product link and your postcode.

Choosing your stools

How do I choose the right seat height?

Measure from the floor to the top of your bench. Start with a seat 25–30 cm below the top, then check the underside and any supporting rail for knee clearance. Use our height guide and calculator.

Is overall height the same as seat height?

No. Overall height includes the backrest. Look for an explicit seat-height measurement or ask us to confirm it.

Does swivel mean the height adjusts?

No. Swivel means the seat rotates. A gas lift or another seat-adjustment mechanism changes its height. Adjustable levelling feet are a separate feature.

How many stools are included?

Read the title and the “What’s included” section together. Check the package quantity before ordering; buying one product can mean one stool or a specified set.

What is PU leather?

PU leather is synthetic leather-look upholstery. It is different from genuine leather. Follow the care guidance for the exact upholstery and finish.

Can an indoor stool be used outdoors?

Choose a model explicitly described for outdoor use and follow its exposure and care limits. A metal frame or a wicker appearance alone does not prove outdoor suitability.

Delivery and stock

Where do you deliver?

We sell online with Australia-wide delivery. Check the selected product and postcode with us if you need to confirm coverage or access requirements. Our carriers require a street address for furniture and large items.

How long will delivery take?

Dispatch and transit are different stages. See the current estimates and address requirements on our delivery information page. Transit estimates run from dispatch and are not a guaranteed arrival date.

Can I visit a showroom or collect locally?

Bar Stools Republic operates online and does not have a public showroom. A city collection page does not indicate a local store or collection point.

Will a sold-out item return?

Contact us with its product link. A sold-out status does not confirm whether or when a product will be restocked.

Orders and support

What is your returns policy?

Read our current Refund Policy for eligibility, time limits and the process for requesting a return. Contact us before sending an item back.

What should I do if an item arrives damaged?

Contact us with your order number, a description and clear photos of the item and packaging. Keep the packaging while we help you with the next steps.

How can I contact Bar Stools Republic?

Use the contact form, email barstoolsstore@gmail.com, or send a text to 0402 992 558. Include your order number for order enquiries.